Frequently Asked Questions
Everything you need to know about finding your perfect ring.
How do I determine the correct ring size?
We offer a complimentary physical ring sizer that can be mailed to your home, or you can use our downloadable online size guide to measure an existing ring.
Are your diamonds ethically sourced?
Yes, all our diamonds are 100% conflict-free and sourced from suppliers who adhere to the Kimberley Process to ensure ethical mining practices.
What is your return policy for engagement rings?
We offer a 30-day money-back guarantee on all standard designs. The ring must be in its original condition and accompanied by all certification documents.
Do you offer resizing services?
We provide one complimentary resizing within the first 60 days of purchase for most standard ring settings, excluding full eternity bands.
How long does shipping take for custom orders?
Custom engagement rings typically take 3-4 weeks to handcraft. Once finished, they are shipped via insured overnight delivery with signature required.
Do your rings come with a warranty?
Every purchase includes a lifetime manufacturing warranty that covers any structural defects. We also recommend professional cleaning and inspection every six months.